iCustomer is a leading web based CRM product designed to simplify the activities undertaken by contact centres.

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Call centre edition

The contact centre edition meets the changing needs of companies and service providers that operate inbound and outbound sales and customer management facilities.

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Data verification edition

iCustomer has a powerful data cleaning and formatting edition that allows data to be extracted in a variety of formats from legacy systems. It creates the type of high quality data that is the basis for successful sales prospecting.

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Management edition

The Management edition delivers the user a raft of administrative, management reporting and communications functionality.

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